The current fees for the City Kids Playcentre are:
After school club: £10.00 per session Breakfast club: £5.00 per session
After school half session: £6.00 per session
The after school club closes at 6.00pm. If you collect your child after this time there will be a charge of £5.00 for each additional 5 minutes.
City Kids is registered to accept the childcare vouchers offered by some employers, our reference number is P20004457. In addition, the childcare element of working tax credits can contribute up to 70% of the cost of a session.
City Kids is registered to accept the childcare vouchers from a number of providers:
Childcare Voucher Company
Our registration Number/Details
|Kidsunlimited||Account Number: 00001223|
|Computershare Voucher Services||Account Number: 0007962747|
|CARE-4||Account Number: 2294198|
|Edenred.com /Accor Services / Accorservices||Account Number: P20004457|
|Kiddi Vouchers / NW Brown||Please state the postcode: CB2 1JR & Ofsted number: 221713|
In addition, the childcare element of working tax credits can contribute up to 70% of the cost of a session.
Policies & Forms:
Cambridge Kids Club supports City Kids in the administration of our booking, invoicing and fees collection process, although the City Kids Management Committee will remain in control of all policies and revenue. You can contact us on 07804-325925 or by email at firstname.lastname@example.org. Please do not be concerned if you are contacted by Cambridge Kids Club.
City Kids Complaints Form & procedure
We hope you never have to complain, however if you do please complete this form and liaise with the play leader.
City Kids Registration Form
Use this form if you wish to register your interest for either the breakfast club or the after school club. Also use this form to let us know about any changes to your personal details.
Booking Procedure and Allocation of Places
A Registration form MUST be completed to register your child BEFORE a booking can be made.
Places are subject to availability and are allocated in accordance with our Waiting List policy.
Places are limited.
The Club operates a minimum staffing ratio of one adult to every eight children attending. In the event of more requests for places than spaces are available then the Committee will hold a waiting list for the next available places. In such cases the following criteria will be applied for the allocation of places.
- Existing user.
- Siblings of children already attending the Club.
- Children who have previously attended the Club.
- Children new to the Club requiring care on a “first come” basis.
- Children living in the area attending other schools.
- Emergency admissions will be at the discretion of the Playleader/Senior member of staff on duty.
If you have any questions, please contact the Play Leader on 07804-325925 or via email email@example.com
The City Kids Playcentre Committee has copies of all of the Club’s policies and these are available upon request from the Playleader, Committee Chairperson, or Committee Secretary.
City Kids Frequently Asked Questions
Q: When and how do I pay my bill?
A: You will get receive an invoice sent by email on or around the 20th of each month and you have until the 1st of the following month to pay your invoice. You can pay, by BACS (bank transfer), direct debit, childcare vouchers, credit/ debit card, cheque (payable to Cambridge Kids Club) or cash. Details on how to pay will be on your invoice email.
Q: Can I get an itemised bill?
A: Unfortunately our billing system does not allow this, however we are happy to talk through your regular booking pattern. Please email firstname.lastname@example.org.
Q: Why do I have to pay a £100 deposit?
A: We request a £100 holding deposit per child, as your invoices are due to be paid in arrears and therefore this is to protect against any debts building up. (Unfortunately we sometimes have parents whom try not to pay their final bill.) The deposit will be refunded against your final invoice with City Kids.
Q: Do I get billed for school training days and school holidays?
A: No, these sessions are automatically removed.
Q: How much notice do I have to give to change or cancel my booking?
A: 4 weeks
Q: Do I need to rebook every term/academic year?
A: No, your booking will continue, over school holidays, unless you inform us differently.
Q: What do I need to do, if my child is sick and not going to attend?
A: For breakfast club – no action is necessary. However for the after-school club you will need to contact us. You can email email@example.com or call on 07804-325925 to inform us of any absences. (This is critical otherwise the team will try to find the ‘missing’ child.) Unfortunately you will still be billed for this session.
Q: Can I book extra one off sessions?
A: Yes. Please email firstname.lastname@example.org with your request and we will try to accommodate, space depending. Please be aware that additional adhoc sessions are charged at a slightly higher rate because of the extra administration involved with processing the request.
Q: What should I do if I am going to be late collecting – after 6pm?
A: Please call 07804-325925 to let them know as soon as possible. Please note that you will also be charged £5.00 for each additional 5 minutes.
Q: Can children attend School run club and then attend City Kids?
A: Yes, we collect children from the after School clubs such as football and Irish dancing. However, you will be invoiced for the whole session.
Q: Can siblings collect children from the Club?
A: Siblings can collect younger family members, provided that the siblings are 14 years of age or older, and parents have completed the permission slip which is available from the Club.